Privacy policy.

1. Introduction

Mettley Limited respects your privacy and is committed to protecting your personal information under the New Zealand Privacy Act  2020.

2. What Information We Collect

We collect:

  • Identifiers: name, email address, phone number

  • Technical info: IP address, cookies

  • Form data: from contact forms and newsletter sign-ups

  • Analytics data: via Google Analytics for site usage insights

3. How Information is Collected

  • Contact forms on Squarespace

  • Newsletter sign-ups via AWeber

  • Analytics & cookies loaded by Google Analytics and Squarespace

4. Purpose of Collection

We use your information for:

  • Customer support

  • Marketing communications (email newsletters)

  • Website analytics and personalization

  • Legal and regulatory compliance

5. Disclosure of Information

We do not sell your personal information. We share it with:

  • Internal team members

  • Third-party service providers: Squarespace (site & forms), AWeber (email), Google Analytics (web analytics)

  • Some providers may operate outside NZ (e.g., AWeber in the U.S.) and comply with the US-EU Data Privacy Framework

6. Data Storage & Security

  • Website hosting & form data through Squarespace

  • Email list storage via AWeber (secure servers in the U.S.)

  • Additional document storage (e.g., backups) on Google Drive

Square­space secures data using: SSL/TLS encryption, web application firewall, 2FA, SOC monitoring, pen tests, access controls, and data centres across regions .

7. Data Retention

We retain your information for as long as needed to fulfill the collection purposes, or as required by law. Once it's no longer needed, we will securely delete or anonymise it.

8. Access, Correction & Deletion

You can request access to, correction of, or deletion of your personal data by emailing contact@mettley.co.nz.

9. Data Breach Procedures

In the event of a serious breach, we will:

  • Assess the risk to your rights

  • Notify affected individuals promptly

  • Notify the New Zealand Privacy Commissioner within 72 hours

10. Cookies & Analytics

We use standard Squarespace cookies and Google Analytics cookies to:

  • Enable site functionality

  • Measure performance

  • Understand usage trends

A cookie banner is presented on your first visit; continuing to browse assumes consent.

11. Overseas Data Transfers

Your data may be stored or processed overseas (e.g., in the U.S.) by AWeber, Google, or Squarespace, which comply with relevant data-protection frameworks (e.g., Privacy Shield / Data Privacy Framework)

12. Update of Policy

We may update this policy from time to time. We'll post the revised version here with a new effective date.

13. Contact

If you have any questions or concerns, you can contact:

Email: contact@mettley.co.nz
Postal: 36 Carina Way, Whitianga  3510, New Zealand

Acknowledgment
By using our website, you agree to the terms of this Policy.